General Policies – Gilbert's Resort Hotel & Marina

General Policies

All hotel rooms are non-smoking.

BBQ grilling is not permitted on the premises.

No Fireworks Allowed

Cancellation Policies

72-hour cancellation policy

First night’s stay charged 72 hours before arrival.

Declined credit cards will result in an unconfirmed reservation.

Once charged, the first night is non-refundable.

Changes and cancellations must be made before this period.

Remaining balance due upon arrival.

Check-In / Check-out

Check-in: 4:00 PM
Check-out: 11:00 AM

 Front desk hours: 8:00 AM – 9:00 PM

Late check-ins after 9:00 PM:
Security staff available to assist

Security Phone for Late Arrivals: 305-458-0041

Pet Policy

Registered service dogs only. Emotional support animals are not accepted.

Location

107900 Overseas Highway,
Key Largo, FL 33037
Mile marker 108 Bayside
(From US 1, Exit Gilbert's Resort Drive) 

Office Phone: 305-451-1133

Reception desk hours:
Daily from 8:00 AM – 9:00 PM

Booking Details

For the best rates, book directly on our website or call 305-451-1133 daily between 8:00 AM – 9:00 PM.